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Unfortunately, the COVID-19 pandemic has taken over all of our lives. During this difficult time the City of Fitchburg’s focus has been on the health and safety of our students, residents, employees and first responders. Many of our staff are working remotely and although we are closed to the public, we are providing essential Municipal services to the residents of Fitchburg. As you are aware, all scheduled public gatherings in Fitchburg have been cancelled. 


One thing is for certain, with nonessential business closed and self-distancing protections in place, there is much more activity on the internet and Facebook. With that being said, the Mayor is encouraging you to post and share  information on your Facebook pages, and other social media sites,  about the importance of the 2020 Census.


Remember people can choose to complete the census 3 ways: online, by phone, or by mail.

The U.S. Constitution mandates that a census of the population be conducted once every 10 years. Census data helps determine the number of seats each state holds in Congress and how billions of dollars in funding are distributed to states and local communities every year for services and infrastructure, including health care, jobs, schools, roads, and bridges.


Visit Fitchburg’s Census page at   and share the link with all your contacts and on your social media sites.   If your place of work has a website ask if they  will post a link to the Census.   People can fill out their Census by visiting the City of Fitchburg’s page and clicking Census online.


People can respond to the Census over the phone, even without the invitational letter, by calling one of the numbers below:  Phone lines are open every day from 7am to 2am Eastern Time.


English: 844-330-2020

Spanish: 844-468-2020

Chinese (Mandarin): 844-391-2020

Chinese (Cantonese): 844-398-2020

Vietnamese: 844-461-2020

Korean: 844-392-2020

Russian: 844-417-2020

Arabic: 844-416-2020

Tagalog: 844-478-2020

Polish: 844-479-2020

French: 844-494-2020

Haitian Creole: 844-477-2020

Portuguese: 844-474-2020

Japanese: 844-460-2020

English (for Puerto Rico residents): 844-418-2020

Spanish (for Puerto Rico residents): 844-426-2020


Currently, the National 2020 Census response rate is 45.7%

Massachusetts is 47.1% and Fitchburg’s is 44.9%.

Follow the Census Response Rate here:


At the following link you will find 2020 Census Operational Adjustments Due to COVID-19.

here you will  find the status and current operation of the Census. The Census is still in the Self-Response Phase and the public is strongly encouraged to respond online and the option for responding by phone are also available.


Please continue to help Fitchburg, and the Commonwealth of Massachusetts, by promoting the 2020 Census whenever and wherever you can.  By working together we are helping to ensure that Fitchburg has a complete and accurate count in the 2020 Census.  Fitchburg’s future funding from the federal government dependents on it.  

Joan David

Executive Administrative Assistant

(978) 829-1804


City of Fitchburg

Office of the Mayor

166 Boulder Drive

Fitchburg, MA  01420

2020 Census

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